Hiring a global team has many benefits that employers should take advantage of. A diverse team with various cultural, educational, and professional backgrounds provides unique perspectives. A diverse team that works well together can improve productivity, problem-solving processes, and your company's financial bottom line.
However, managing a global team has its challenges. One of the most common is reconciling different time zones. Organizing work and communication among a diverse team that works different hours can be tricky.
That’s not to say it’s impossible. Here are some effective strategies for time zone management so that you don’t have to compromise.
Five best practices for working across time zones
Finding the right moment for a meeting can be challenging when a team works across different time zones. Communication can fail, and productivity drops as waiting for answers becomes normal.
Alternatively, pushing for a strict working schedule from your global employees will also backfire. If your employees have to get up at night to attend meetings or sacrifice time with their families to meet working hours, you may quickly see a drop in productivity and a spike in burnout among your employees.
So, how does an employer win in this situation? Here are several time zone management strategies for managing international teams.
1. Choose a solid technology stack
With remote teams, a reliable technology stack is a must to navigate the workload regardless of the time differences. You’ll need to find the proper communication and collaboration tools, comprehensive project management software, and a great video conferencing solution.
Additionally, you should choose tools that integrate well with each other, creating a seamless experience for your team. The right combination of tools can make it easier to share information, track progress, and stay connected, no matter where your team members are. Regularly review and update your technology stack. It ensures your technology continues to meet your team's evolving needs.
Establishing uniform "office hours" can help create a window when everyone on your global team is available. These hours shouldn’t cover the entire workday but overlap enough for essential meetings, quick check-ins, or urgent discussions. By setting these standard hours, you create a consistent time each day when the team knows they can communicate in real time.
Uniform office hours also help manage expectations around availability. They can reduce frustration when trying to reach team members. While it can be tricky, it’s important to be mindful of your team’s different time zones and find a balance that works for everyone.
3. Practice asynchronous communication
Asynchronous communication allows team members to work and respond at their own pace, making it ideal for global teams across different time zones. Tools like email, project management software, and messaging apps enable team members to leave updates, feedback, and information for others to pick up when they're online. This method reduces the pressure to be available at all times and prevents disruptions to your employees' personal lives.
Encouraging asynchronous communication also promotes a more thoughtful and deliberate exchange of ideas, as team members can take time to craft their responses. It helps maintain productivity without requiring everyone to be simultaneously in the same place.
4. Set up a strict workflow procedure
Strong workflow procedures are crucial when managing a global team. Clear guidelines on assigning, completing, and reviewing tasks help avoid confusion and ensure that projects move forward smoothly, even when team members work at different times. Documenting these procedures in a shared space allows everyone to stay on the same page.
These workflows also help establish accountability, as everyone knows their role and what you expect of them. By setting up a structured process, you can minimize delays and misunderstandings.
5. Don’t forget about the human aspect of work
In managing a global team, it’s essential not to lose sight of the human aspect of work. Team members should feel valued and connected, even if they’re on opposite sides of the world. Regular check-ins, virtual team-building activities, and casual chats can help foster a sense of togetherness.
Additionally, be mindful of cultural differences and time zone challenges when scheduling meetings and setting expectations. You can build stronger relationships within your team when you show you appreciate and understand the differences beyond the time zone they work in.
Time zone management for global teams doesn’t have to be difficult
Managing time zones in a global team may be challenging, but with the right strategies, it's entirely manageable. You can create a productive and cohesive team by investing in a practical technology stack, setting precise office hours, practicing asynchronous communication, and maintaining a human-centered approach.
FAQ:
How do you manage teams across time zones?
To manage teams across time zones, set clear communication guidelines, and use tools that support asynchronous work. Establish office hours for real-time collaboration and ensure everyone understands their roles and responsibilities. Regular check-ins and an easy-to-follow workflow can keep the team connected and on track.
How do you handle time zone differences and ensure timely communication with team members and stakeholders?
Handling time zone differences requires a mix of asynchronous communication and scheduled overlapping office hours. Use project management tools to keep everyone informed and on the same page. Prioritize clarity in communication to ensure that messages and tasks are understood.
How do you solve time zone problems?
Solving time zone problems involves setting up processes, using the right technology, and being flexible with meeting times. Encourage asynchronous work to avoid the need for constant real-time communication. Also, consider rotating meeting times so that every team member is only sometimes working at inconvenient hours.
