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Mongolia

Remote and Flexible Work Options

Learn about remote work policies and flexible work arrangements in Mongolia

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Remote work

Mongolia's work landscape is undergoing a transformation. With the introduction of the new Labor Law of Mongolia in 1999 (as amended), remote work gained legal recognition, paving the way for a more flexible work environment.

The 1999 Labor Law (LoL) serves as the foundation for remote work regulations in Mongolia. Here are some key aspects:

  • Equal Rights: The LoL emphasizes equal treatment for remote workers. They are entitled to the same labor rights and benefits as their office-based counterparts. This includes aspects like minimum wage, social security contributions, and paid leave.

  • Formalization: The LoL encourages formalizing remote work arrangements through written agreements. These agreements should outline the terms and conditions of employment, including work hours, communication channels, performance evaluation methods, and compensation for work-related expenses incurred at home (e.g., internet, electricity).

  • Health and Safety: While the LoL doesn't explicitly address ergonomics for remote work, employers still hold a general duty of care towards employee health and safety. This might involve providing remote workers with guidance on setting up a safe and healthy workspace at home.

It's important to note that the LoL is a general framework, and specific details regarding remote work implementation might be determined by sectoral regulations or internal company policies.

Technological Infrastructure for Remote Work

Mongolia's telecommunications infrastructure has seen significant improvements in recent years. However, for effective remote work, reliable internet access and proper equipment are crucial.

  • Internet Connectivity: Broadband internet penetration is expanding in Mongolia, but disparities exist between urban and rural areas. Employers offering remote work options should consider these disparities and potentially provide internet stipends to bridge the gap.

  • Equipment: The type of equipment a remote worker requires depends on the nature of the job. Employers might need to provide or subsidize laptops, headsets, video conferencing tools, and other necessary equipment to ensure remote workers can perform their duties effectively.

Employer Responsibilities in Remote Work

Employers in Mongolia hold several key responsibilities when implementing remote work practices:

  • Training and Support: Transitioning to a remote work model necessitates adjustments. Employers should offer training on remote work tools, communication strategies, and time management techniques to ensure remote workers are successful.

  • Performance Management: Establishing clear performance metrics and conducting regular performance evaluations are crucial for managing remote workers effectively.

  • Communication and Collaboration: Maintaining open communication channels and fostering collaboration is essential in a remote work environment. Employers should invest in tools and strategies to facilitate effective communication among remote and office-based teams.

  • Work-Life Balance: Remote work offers flexibility, but employers should also be mindful of the potential for work-life imbalance. Encouraging breaks, setting clear working hours, and respecting employees' offline time are important aspects of responsible remote work management.

Flexible work arrangements

The Mongolian labor market is starting to see a shift towards more flexible work arrangements. While a standard work week remains 40 hours, several options offer employees more control over their schedules and potentially improve work-life balance.

Part-Time Work

Part-time work allows employees to work a reduced schedule compared to full-time positions. There's no minimum set for part-time hours, but they must be clearly defined in the employment contract. Mongolian legislation allows employers and employees to freely agree on working hours within the legal framework. Both parties must agree on the specific working hours, responsibilities, and compensation for part-time work.

Flexitime

Flexitime offers employees some flexibility within their working day. Employees can choose their start and end times within a designated core working period, as long as the total working hours for the week are met. This can be beneficial for managing personal errands, appointments, or childcare needs.

Job Sharing

Job sharing allows two or more employees to share the responsibilities of a single full-time position. Each job sharer would have a defined set of hours and responsibilities outlined in their individual employment contracts. Mongolian labor law doesn't explicitly mention job sharing, but general contract law principles would apply as long as the arrangement is clearly defined and agreed upon by all parties involved.

Equipment and Expense Reimbursements

There are no specific legal regulations in Mongolia regarding equipment and expense reimbursements for flexible work arrangements. However, employers and employees can negotiate these terms within their employment contracts. Agreements could address expenses incurred while working, such as phone calls or internet charges.

Data protection and privacy

The rise of remote work necessitates a strong foundation for data protection and privacy. This guide explores these considerations for employers with remote employees in Mongolia, outlining employer obligations, employee rights, and best practices for securing data.

Employer Obligations

Employers must comply with the General Law on Information Security of Mongolia (GLISM), which dictates data security frameworks. This includes ensuring data processing adheres to GLISM's principles, such as data minimization, purpose limitation, and accountability.

Employers also have a responsibility to implement appropriate technical and organizational safeguards. This includes strong password policies, encryption of sensitive data, and employee training on cybersecurity best practices.

Furthermore, employers must provide clear and accessible policies outlining data collection, storage, usage, and employee rights regarding their personal data.

Employee Rights

Employees possess the right to access their personal data held by the employer. This allows them to verify accuracy and request rectification if necessary.

Under certain circumstances, employees have the right to request the erasure of their personal data.

In the event of a data breach, employers must notify affected employees promptly.

Best Practices for Securing Data

Employers should collect and store only the data essential for employment purposes.

Implementing strong device security measures is crucial, including company-issued devices with remote wipe capabilities and encouraging employees to use secure personal devices.

Enforcing granular access controls, granting employees access only to the data they need for their job functions, is also important.

Sensitive data should be encrypted both in transit and at rest.

Maintaining regular backups of data to ensure recovery in case of incidents is a must.

Regularly training employees on data security best practices, including phishing awareness and password hygiene, is also recommended.

Additional Considerations

If company data is transferred to servers outside Mongolia, compliance with Mongolian regulations on cross-border data transfers may be necessary.

Carefully evaluating cloud storage providers to ensure they meet Mongolian data security standards is also crucial.

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