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Remote and Flexible Work Options

Learn about remote work policies and flexible work arrangements in Austria

Remote work

Remote work, or Telearbeit, has seen a significant increase in Austria in recent years. However, the legal framework is still adapting to this new style of work.

Austria's legal landscape for remote work is a mix of existing labor laws and recent developments:

  • General Labor Law Framework: The Austrian Labor Code (Allgemeines bĂĽrgerliches Gesetzbuch - ABGB) forms the basis, establishing core employment rights and obligations.
  • Remote Work Act (Telearbeitsgesetz - TeleArbG): Effective from April 1, 2021, this legislation introduced specific rights and obligations for remote work arrangements. Key aspects include:
    • Employee Right to Request Remote Work: Employees can request remote work under certain conditions (e.g., childcare responsibilities, disability). Employers must consider these requests in good faith and provide written justification for rejections.
    • Agreement on Remote Work: Employers and employees must formally agree on the terms of remote work, including working hours, workplace equipment, and data protection measures. This agreement can be documented through amendments to existing employment contracts or separate agreements.
    • Employer Obligations: Employers have duties regarding providing suitable work equipment or compensation for employee-provided equipment, ensuring occupational health and safety standards for remote workspaces, and maintaining employee data privacy.

While the Remote Work Act is a significant step forward, further clarifications on specific aspects like working time models and expense reimbursements might be addressed through future legislative updates or court rulings.

Technological Infrastructure Requirements

Austria has a well-developed telecommunications infrastructure:

  • High-Speed Internet: Fiber optic networks provide widespread access to high-speed internet, essential for effective remote work.

Employers should consider the geographical distribution of their workforce as internet connectivity can vary in remote areas. Encouraging remote employees to have reliable backup internet options can mitigate disruptions caused by potential outages.

Employer Responsibilities

The Remote Work Act outlines specific employer responsibilities:

  • Clear Communication and Agreements: Developing clear and comprehensive written agreements on remote work arrangements is crucial. These agreements should address eligibility for remote work, working hours, communication expectations, data security measures, and agreements regarding equipment provision or compensation (if applicable).
  • Work Equipment and Costs: The Remote Work Act requires employers to either provide suitable work equipment (laptops, software) for remote work or compensate employees for the costs associated with using their own equipment.
  • Occupational Health and Safety: Employers have a duty to ensure the health and safety of remote workers. This may involve providing guidance on ergonomic workstation setups and procedures for reporting work-related injuries or illnesses.
  • Data Protection: With remote work, data security becomes paramount. Employers should implement appropriate security measures to safeguard company data accessed remotely. This may involve measures like access controls, encryption, and employee training on data protection practices.

Austria's evolving legal framework and strong technological infrastructure provide a solid foundation for remote work. Continued legislative developments and a focus on clear communication between employers and employees will be key to successful remote work implementation.

Flexible work arrangements

Austria's work culture is increasingly embracing flexible work arrangements. While there's no single law governing all these arrangements, the Austrian Working Time Act (Arbeitszeitgesetz - AZG) establishes the framework for working hours.

Part-Time Work (Teilzeitbeschäftigung)

Part-time work involves employees working a predetermined schedule with fewer hours than a full-time position. The AZG guarantees minimum rights for part-time workers, including proportionate vacation time and salary based on their working hours.

Flexitime (Gleitzeit)

Flexitime allows employees some flexibility in scheduling their work hours within set parameters, often with core working hours during the day. The AZG allows for flexitime arrangements agreed upon by employers and employees. These agreements should be documented within the employment contract specifying core working hours and flexible working timeframes.

Job Sharing (Arbeitsplatzteilung)

Job sharing involves two or more qualified individuals sharing the responsibilities of a single full-time position, dividing work hours and salary. There are no specific legal regulations for job sharing. However, individual job sharers are considered employees with rights under the AZG. A written agreement outlining responsibilities, work schedules, and compensation for each job sharer is crucial.

Telecommuting (Telearbeit)

Telecommuting involves employees performing their duties from a designated location outside the traditional office setting, typically their home.

Equipment and Expense Reimbursements

The AZG doesn't mandate equipment or expense reimbursements for any flexible work arrangements.

Employer Discretion for Other Arrangements

For part-time work, flexitime, and job sharing arrangements, employers have the flexibility to establish agreements with employees regarding equipment usage and potential expense reimbursements.

Transparency and Communication

Clear communication and establishing transparent policies are key for successful flexible work arrangements in Austria. Employers should discuss expectations regarding equipment usage, expense reimbursements (if applicable), and data security with employees opting for flexible work options.

Uncertainties and the Future

While the TeleArbG offers a good starting point for telecommuting, uncertainties remain regarding equipment provision or compensation policies for other flexible work arrangements. Future legislative developments or court rulings might provide further clarification on these aspects.

Data protection and privacy

Austria's increasing adoption of remote work necessitates a strong emphasis on data protection and privacy for both employers and employees. The Remote Work Act establishes a foundation, but best practices are essential for robust information security.

Employer Obligations

Employers in Austria have specific responsibilities regarding data protection for remote workers:

  • Compliance with the General Data Protection Regulation (GDPR) (if applicable): The GDPR is the overarching regulation for data protection within the European Union (EU). Organizations operating within the EU or offering goods and services to EU residents must comply, which may apply to some Austrian companies with remote employees in the EU.

  • Austrian Data Protection Act (Datenschutzgesetz - DSG): For data processed solely within Austria, the DSG governs the collection, storage, and use of personal data. Employers must comply with the DSG when handling employee data, including data accessed remotely.

Key Requirements:

  • Transparency: Employees have the right to know what personal information is being collected and how it will be used.
  • Security: Employers must take appropriate technical and organizational measures to protect personal data from unauthorized access, use, disclosure, or loss.
  • Data Minimization: Employers should collect and process only the minimum amount of employee data necessary for legitimate business purposes.
  • TeleArbG Considerations: The TeleArbG requires employers to implement appropriate technical and organizational measures to ensure data protection during remote work. This may include measures like access controls and encryption.

Employee Rights

Even in a remote work setting, employees retain certain privacy rights:

  • Confidentiality: Employees have a responsibility to maintain the confidentiality of company information they access remotely.
  • Data Access Rights (under GDPR or DSG): Depending on the specific regulations that apply (GDPR or DSG), employees may have the right to access their personal data held by the employer and request rectification if necessary.

Best Practices for Securing Data

Here are some best practices for employers and employees to ensure data security in remote work arrangements:

  • Use Secure Connections: Remote employees should only access company data through secure Wi-Fi networks and virtual private networks (VPNs) when using public Wi-Fi.
  • Strong Passwords: Enforce strong password policies and encourage employees to avoid using the same password for work and personal accounts.
  • Separate Devices (if possible): Encourage employees to use separate devices for work and personal use to minimize the risk of data breaches on personal devices.
  • Employee Training: Provide regular training to remote employees on data security best practices like identifying phishing attempts, password hygiene, and proper data handling procedures.
  • Regular Backups: Implement regular data backup procedures to ensure recovery in case of a cyberattack or system failure.

By adhering to these best practices and evolving regulations, employers and employees in Austria can create a secure remote work environment that protects sensitive data and upholds privacy rights.

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