Rivermate | Product owner - Andrew Simon

Global Work Glossary

What information does a 360-degree survey gather?

A 360-degree survey is a comprehensive performance evaluation tool that gathers feedback from multiple sources, including supervisors, colleagues, direct reports, and other stakeholders. Here's how it typically works: Survey Distribution: An online questionnaire is sent to a group of individuals who have interacted with the subject employee. This includes their supervisor, peers, direct reports, and possibly clients or customers.

Assessment of Skills and Behaviors: The survey questions are designed to evaluate various aspects of the employee's performance, such as their communication skills, teamwork abilities, leadership qualities, and overall job performance. Feedback Collection: Respondents provide ratings and written comments based on their observations and interactions with the employee. The feedback is usually anonymous and confidential to encourage honest and candid responses. Data Analysis: The responses collected from different raters are compiled and analyzed to generate a comprehensive report. This report highlights the employee's strengths, areas for improvement, and developmental needs. Feedback Delivery: The results of the 360-degree survey are shared with the employee in a constructive manner, often through a feedback session with their manager or HR representative. The employee receives insights from multiple perspectives, helping them gain a holistic understanding of their performance.

The benefits of a 360-degree survey include:

Comprehensive Feedback: By gathering input from various sources, the survey provides a more balanced and complete assessment of the employee's performance compared to traditional manager-led reviews. Enhanced Self-Awareness: Employees gain valuable insights into how their work is perceived by different stakeholders, helping them identify their strengths and areas for improvement. Professional Development: The feedback collected from the survey can inform personalized training and development plans, allowing employees to focus on enhancing specific skills and competencies. Improved Teamwork: Peer feedback fosters greater self-awareness and collaboration among team members, leading to enhanced teamwork and overall performance. Qualitative Data for HR Strategy: The information gathered from 360-degree surveys can be used as qualitative data to track trends, identify areas of improvement across teams, and inform strategic HR initiatives. In summary, 360-degree surveys offer a valuable tool for assessing employee performance. It promotes professional development, and creates a culture of continuous improvement within organizations.

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